Posts Tagged ‘Sarah Perez

social-media_jan10.jpgPresentation company Slideshare recently released its list of “5 Social Media Secrets for 2010″. While these secrets certainly sound like great suggestions, we thought we’d connect them to some concrete tactics and resources that you can use to improve your social media strategy.

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1. Pay Attention to the Metrics: Slideshare illustrates how CMOs are looking to measure social media conversions for 2010. ReadWriteWeb recently wrote a post about social media ROI in late December. In addition to our suggestions for cash-related ROI, startups can also check out Robin Broitman’s Social Media Metrics Superlist for a look at some great measurement resources.

2. Scale Good Habits: Says Slideshare, “What works with 2 people won’t work with 20 people. Your entire team should be motivated to respond quickly, post consistently and talk like a human.” Some resources for determining your company’s goals and capabilities include the list of social media questions on Museum 2.0, DoshDosh’s article on campaign goal setting and Beth Kanter’s Social Media Strategy Map and Worksheet. In considering your “human voice”, check out the discussion between Echo’s Chris Saad and Altimeter Group’s Jeremiah Owyang.

3. Have Rules, But Trust People: According to Slideshare, executives need to “lead by example, rather than managing with a rule book.” We recently wrote a post about how blogging and tweeting leaders build better teams through shared learning, transparency and a culture of openness. Our early article on Zappos’ CEO Tony Hsieh also exhibits how more leaders are embracing the chaos of brand conversations.

4. Creativity and Personality Trump Big Budget: We’ve published a variety of posts on successful cause-related campaigns including Sloane Berrent’s Kiva fellowship and Beth Kanter’s work with ChipIn. Neither of these efforts were well funded, but both leveraged leaders’ creativity to increase engagement and response.

5. Listen, Listen, Listen: Early last year we wrote an article on how sentiment analysis would heat up in 2009. To track conversations about your company you can try ContextVoice, PostRank and/or Echo. For a look at your overall industry you might want to set up your very own Social Media Cheat Sheet.

And finally, before your run out to tweak your own program, check out Sarah Perez’s “When Not to Use Social Media” article.

If you’ve got social media secrets you’d like to share, let us know your thoughts in the comments below.

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Two of the biggest trends we tracked last year were Mobile Web and Internet of Things. In a new series on ReadWriteWeb, which we’re calling Mobile Web Meets Internet of Things, we’ll explore how these two important trends are converging and look at some cutting edge example products. We start with barcode scanning…

Internet of Things is when everyday objects become connected to the Internet, via technologies such as RFID tags, sensors and barcodes. One trend we saw expanding in 2008-09 was mobile phones being deployed as readers for barcodes.

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Increasingly, smartphones such as the iPhone, BlackBerry and Android devices offer applications that allow you to scan a barcode on a product or object and get more information about it.

The Technology

Barcodes are similar to RFID tags, in that they both hold data. RFID tags are generally more functional and flexible than barcodes. Also RFID tags can be read/write, whereas barcodes cannot. However the big advantage for barcodes is that they’re cheaper, therefore we’re more likely to see scanning as a consumer activity ramp up in the U.S. via barcodes.

The most popular form of 2D barcode is the QR Code (the QR stands for "Quick Response"), which became popular in Japan and is now gaining traction in the U.S. and other markets.

The Products

In a series of posts written over September 2008, Sarah Perez analyzed the then burgeoning "scannable world." As Sarah explained, barcode scanning is not a new technology on the Web. One of the first examples was :CueCat, a cat-shaped barcode reader from the late 1990s. It linked a user to a website by scanning a barcode in an article or other printed matter. CueCat never took off because it required a separate piece of hardware, but now in 2010 smartphones are the hardware.

There’s also no shortage of software circa 2010, such as ScanLife and the NeoReader app described in Part 2 of Sarah’s Scannable World series. Other barcode reading apps are listed in Part 3 of that series.

There are a variety of use cases for barcodes on the Web. They include Semapedia.org (a non-profit project that aims to augment the physical world with Wikipedia data), QRContact (contact management via barcodes), and barcode wearables such as p8tch ("Think of it as a TinyURL you can wear"). But none of these is likely to become widely used in the mainstream, at least in the near future.

What Will be The Tipping Point?

In Japan, barcode scanning is already a popular activity thanks to the culture of using mobile phones for just about everything. In the U.S., where the Mobile Web took longer to ramp up, barcodes are yet to catch on. However there’s one market where barcode scanning could become a mainstream activity in the U.S. and other countries. No, not magazine publishing – although there are valid advertising use cases there. We’re talking about scanning retail products using your mobile phone.

By the end of 2009, a lot of barcode scanning apps had gained popularity in the iPhone and Android, in particular. In November we listed our picks for scanning and other mobile shopping apps to test over Black Friday.

There is no clear winner yet in the shopping barcodes market, but here are some applications you may want to try:

Thanks to followers of @rww on Twitter, who suggested some of those.

Will Consumers Adopt Barcode Scanning?

As well as adoption by retailers, another big question is: will consumers want to interact with real world products using their mobile phones? I suspect they will, once they begin to see compelling reasons for doing so – which will probably involve getting the best deals and being able to do advanced shopping comparison very easily.

Finally, it’s worth noting that Google is active in barcodes. Google’s Favorite Places program allows local businesses to put a sticker on their products which features Google’s logo, a scannable barcode and a message reading “We’re a favorite place on Google.”

Barcode scanning and its applications will grow during 2010, meaning more and more real world data will be connected to the Internet and accessed on your mobile phone. There are many apps trying to entice consumers to wave their mobile phone in front of products, so let us know your favorites in the comments.

Image credits: clevercupcakes; Stan; ScanLife

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Every year the ReadWriteWeb team tries its hand at predicting the future. Looking back at our 2009 predictions, we got some wrong (I predicted that Facebook would sign up to OpenSocial) but others turned out to be on the money. I correctly guessed that the usual suspects would remain unacquired in ‘09 – Digg, Twitter, Technorati – but that FriendFeed would get bought. OK, so I guessed that Google would be the buyer. But close enough!

Without further ado, here are our predictions for 2010. We’d love to read your predictions in the comments.

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Richard MacManus, Founder & CEO

1. There will be a breakthrough consumer application for Internet of Things – involving the iPhone, RFID tags and a major consumer product such as books or groceries. In general Internet of Things will ramp up in 2010, with thousands more
everyday objects becoming connected to the Internet.

2. Google will acquire PostRank and promptly consign it to the same graveyard Feedburner went to.

3. Microsoft will acquire Wolfram|Alpha and Bing will continue to make small gains in the search market. Google will be distracted by increasing consumer complaints about content farms polluting Google search results.

4. A price war will erupt in the eBook market and Amazon.com will offer the lowest prices, leading to it gaining a dominant position in the market with its Kindle eBook Reader.

5. Google will partner with a large PC manufacturer from Asia, who will launch an inexpensive netbook powered by Chrome OS in the U.S. market. It will become a hot consumer item among school kids and university students.

Marshall Kirkpatrick, Lead Writer & VP Content Dev

1. Google Wave will win some respect back as people discover valuable uses for it and get used to the user experience.

2. Facebook will open aggregate user profile and social graph data for outside analysis.

3. Some serious user interface innovations will blow our minds.

4. Data portability will become more real, standard, expected and viable.

5. A new social network will rise to join the big ones. It may offer the privacy that Facebook is moving away from, it may be mobile and location-centric, it may focus on personal content recommendations.

Sarah Perez, Feature Writer

1. MySpace doesn’t quite make a comeback, but gets a fresh start of sorts with their music and entertainment offerings. The Gen Y/Gen Z demographic sees growth on the site but the network’s overall numbers continue to decline.

2. Twitter launches ads.

3. TweetDeck finally launches a web version and becomes the number 1 Twitter client other than twitter.com.

4. Cloud computing heats up. AWS, Google, Microsoft and others begin price wars to compete for customers.

5. The iPhone still rules and grabs more mobile market share than ever before.

6. Meanwhile, Android becomes the #2 mobile platform by year-end.

7. iPhone App backlash begins. There are too many worthless apps and no decent way to find the good ones. Then Apple surprises us with a brand-new feature that improves greatly upon their “genius” offering to help us find new and useful apps via iTunes.

8. iTunes announces a web service, thanks to the Lala acquisition.

9. Spotify finally gets the green light in U.S. and people go nuts for it.

10. The netbook craze dies down. People start buying new “in-between” devices that are slightly larger and more powerful than today’s netbooks – but smaller, more lightweight and cheaper than regular notebooks. Features like better processors, separate GPUs, and SSD HD options set these new “ultra portable” devices apart from the traditional netbook, but they’re still often called “netbooks” because of their size. Market confusion ensues.

Jolie O’Dell, Writer & Community Manager

1. MySpace relaunches as a content network, leveraging the bands and filmmakers they already have on board and dropping the emphasis on social networking.

2. Twitter will find a monetization model and launch things like ads and pro features.

3. Facebook will become the Borg. Its number of users will continue to climb until the network is as ubiquitous as Google and lay people confuse Facebook with “the Internet.” They’ll make more money and control more data than ever before.

4. iPhone’s exclusivity with AT&T will come to a breaking point and we’ll see network-agnostic iPhones.

5. On the bright side, 2010 will signal the death of the login. Third-party authentications will become the norm, and user data will be entrusted to a discrete handful of online properties. Users will pitch a hissyfit if ever they’re asked to create a username and password and upload an avatar. After all, doesn’t the Internet know they have a Facebook?

6. File-sharing will continue to be shut down around the world; by 2011, we’ll all be downloading via Tor and the U.S. will have instituted a lame 3-strikes-no-Internet policy.

7. Cybercrime will be more of an issue than ever. Expect to see a major governmental security breach in 2010, as the government continues to adopt 2.0 tech without strong and permanent infosec personnel and procedures in place.

Dana Oshiro, ReadWriteStart Writer

1. AR: Geo-locational games and AR will come together in 2010. We’re going to see strange behavior from those playing zombie shooter games on their commutes.

2. Agree with Sarah: Netbooks and gadgets like the PsiXpda are going to gain ground.

3. Mobile Music: Offline music caching will be expected of all streaming music apps.

4. The browser really will be the new OS.

5. Payment Systems: Between Square, PayPal X and advances in internet TV, we’re going to see payment options integrated in unlikely places.

Alex Williams, ReadWriteEnterprise Writer

1. Cloud computing will go through a shake-out. There are just too many companies out there for the market to sustain. The big players will go on a buying spree. The consolidation will deeply affect users. Some companies will fold overnight. Users will lose access to their data, leading to a whole new wave of skepticism about cloud computing. But it won’t be enough to slow down the move to cloud computing. More companies will consider the security risks as less of a factor, compared to the cost benefits and potential for innovation. Cloud computing technology will become more of a commodity. The business applications for cloud computing will take center stage.

2. The big players will come back strong. IBM, SAP and Microsoft will innovate just enough to show big gains with customers.

3. Consumer based social networks will make big efforts to gain wider access to the enterprise, as more companies seek to open up to the social Web. The information architecture of social networks will change to accommodate the greater degrees of control that the enterprise requires. This will bring on the rise of “social middleware,” services that act as a layer between social networks and the enterprise.

4. A new breed of social networks will emerge that act as one-stop shops for applications and services. These will look more like marketplaces than social hubs for conversations around the proverbial virtual water cooler. SaaS leaders will face off for this growing market.

5. iPhone, Android or the Blackberry? I expect the Android to be the talk of the enterprise, especially if the Google Phone does make it to market. Such a phone would eliminate carrier costs and break down walled gardens that have limited application development.

Sean Ammirati, COO

1. Facebook will go public & the IPO will be a huge financial success.

2. Hyperlocal advertising will heat up, delivering another nail in the traditional newspaper industry’s coffin. (Very similar to one of my 2008 predictions, but this time focused on the advertising aspects.) Specifically, it will be more common for a local establishment to pay marketing dollars to Yelp or FourSquare, for example, then their local newspaper.

3. Apple will release an “iTablet” and the world will be a better place for it. Ok, more accurately we’ll all think the world is a better place for it.

4. Agree with Jolie regarding “the death of the login.” I’m hoping for open distributed alternatives along with Facebook and a handful of others.

5. Between Boxee’s continued development and a new AppleTV (hopefully synched with their iTablet), it will become much more common to enjoy the Internet on a TV.

Elyssa Pallai, Marketing & Experience Manager

1. Skype becomes increasingly pervasive, as the younger generations force their parents to get online and consumers find new and interesting ways to cut costs and save money.

2. Software as service becomes ever more popular, as businesses and governments choose to focus on their core business and realize the benefits of lightweight technologies in the cloud – including rapid deployment and the low cost of switching.

3. The online user experience has a renaissance, as web browsers and hardware become more sophisticated and designers / developers take advantage of that.

4. The growth of Internet of Things continues, RFID tags in everything. The initial bugs will make funny things happen all around us.

5. iPhones and other smartphones become the purchasing tool of choice.

6. Consumers bypass carriers and create open wifi networks for all (which is already happening but not en mass).

Jared Smith, Webmaster

1. Backlash against the App Store causes more and more developers to defect to Android and competing platforms.

2. Google Chrome’s market share increases at Firefox’s expense. Internet Explorer continues to lose ground as more rich, HTML5-aware Web apps spring up on the scene.

3. Opera begins to struggle, as WebKit becomes the rendering engine of choice on mobile devices.

4. Social analytics features explode onto the scene in 2010. Twitter opens Pro accounts, including analytics and an API to access them. Google strikes a deal to integrate Twitter analytics with its Google Analytics product.

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