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Google announced that its extending its Seller Ratings extensions for AdWords ads to mobile. These let advertisers show users when they have positive ratings, which can of course inspire clicks. "Everyday consumers are using their phones to search Google and a growing number are turning to mobile to complete a variety of purchases," says Anna [...]
In: web resources
8 Dec 2010Shopper satisfaction with online retailers during the holidays indicates they are more satisfied with prices this year than they were at the same time last year, according to a new report from ForeSee Results. Customers’ ratings of prices this year (72.1 on the study’s 100-point scale) are more than half a point higher than they [...]
In: web resources
2 Dec 2010Customer satisfaction with online retailers on Cyber Monday matched last year with 73.1 on the American Customer Satisfaction Index’s (ACSI) 100-point scale, but overall satisfaction during the Thanksgiving holiday week and weekend was higher than in 2009, according to a new report from ForeSee Results. The figures are a composite of more than 130 scores [...]
In: web resources
30 Nov 2010Holiday shoppers will no doubt be picking up gift cards as convenient gifts for friends and loved ones. Should you count yourself among that bunch, new research from online gift card marketplace GiftCardRescue.com might help you decide which cards to stuff in stockings this year. The site polled 6,000 users from January to October 31 [...]
In: web resources
25 Nov 2010Black Friday is upon us and that means that retailers are scrambling to offer the best door-busting (or mouse-busting) specials and promotions to entice eager holiday shoppers. Thanks to the success of Cyber Monday, retailers and online shops have long embraced the web as a place to promote and showcase deals and specials. What’s unique [...]
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