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14 Jan 2010

ilemon4 When we last wrote about the problems with the new 27-inch iMac’s screen a few weeks ago, there were over 1,600 replies on Apple’s support board about the issue. That’s 110 pages of replies. And the thread had been viewed some 260,000 times — much, much more than any other thread. I’m fairly certain more than all of the other ones combined, actually. Those numbers now? Try 2,860 replies, 191 pages, and over 400,000 views. Yeah, this problem is not going away.

Amazingly, Apple still has yet to reply to these messages piling up. Yes, they issued what they said was a fix for the problem, but that was actually before our post. Obviously, for many people, it did not work. I happen to have one of these affected Macs, and randomly, I think I’ve stumbled up an easy, but janky fix. It doesn’t solve the issue, but it does seem to eliminate for a while.

If you go to Settings, click on Expose & Spaces, and locate the Active Screen Corners portion of Expose, you’ll have an option to set one of the corners of your screen to “Put Display to Sleep.” Set one corner to do this. The next time your screen starts flickering, activate this hot corner and put your display to sleep for a few seconds. When it comes back on, it should be okay (for at least several hours in my experience).

Alternatively, I’ve found that if I restart my computer it helps too. But that’s a pain since you have to close everything you are working on, obviously. The resolution appears to work because the problem would seem to be related to overheating. Several commenters in the forums noted this, and I’ve noticed it as well. If you put your hand behind the iMac when the flickering problem is going on, you’ll notice it’s hot. Really hot. Almost scalding hot.

Again, it’s a somewhat janky temporary fix, but sadly it’s all we have now. Or you could try sending your iMac back. But I’ve done that once too — the iMac I got back still has the issue.

Screen shot 2010-01-13 at 11.44.17 PM

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Tags: Apple, commenters, Fix, hot corner, iMac, inch imac, Issue, other ones, problem, screen, screen corners

Firefox 3.6 Available to Testers on Friday

In: web resources

7 Jan 2010

Mozilla’s latest update to the Firefox web browser (3.5.7) is here, and it mainly prepares users for future updates. It seems that people who don’t run Firefox day in and day out didn’t notice the opportunity to jump from 3.0 to 3.5, because the browser only gave them a subtle background notification. After 3.5.7, major updates will always be presented with a dialog.

3.6 is going to be one of those major updates, but it’s been pushed back to some nebulous time in the first quarter of 2010. In that vein, Mozilla is planning (or at least hoping) to send a release candidate version of 3.6 to volunteer testers this Friday.

It’s critical for Mozilla to get updates rolling out more quickly for Firefox users, especially with Chrome making progress in winning a few progressive hearts and minds. There’s not much else going on in 3.5.7 — just a crash fix and a fix for interacting with servers that support NTLM authorization. Exciting stuff.

[via CNET]

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Tags: browser, Firefox, firefox 3, Firefox 3.5, firefox 3.5.7, firefox 3.6, mozilla, software

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Tags: browser, cnet reviews, day, Firefox, first quarter, Fix, hearts and minds, Mozilla, release candidate version

Introducing… The 27-inch iLemon

In: web resources

24 Dec 2009

ilemon4 Regular readers will know my affinity for Apple products. In general, they’re high quality, and I’m willing to pay a bit more for that. But a lemon is a lemon, regardless of who it’s made by, and must be labeled as such. These new 27-inch iMacs? Lemons.

In case you haven’t heard yet, the screens on these massive things are failing left and right. Granted, not all of them seem to be affected, but 110 pages worth of support questions/rants on Apple’s Support page for the issue tells me the problem is pretty widespread. That’s 1,640 replies, so far. And that thread has been viewed an incredible 264,630 times. The next closest recent page with that many views has 26,852 — and guess what? It’s also about a problem with the 27-inch iMac screen.

Two days ago, Apple issued a fix for the issue. The only problem? The fix doesn’t appear to work.

It did look like the fix was working for a little while, but today I’m back with the same constant flickering and random screen shutoffs that have plagued many of us. It basically makes the machine unusable. The support board is already filling up with users who applied the fix and still have the same problem. And, in fact, the only other TechCrunch writer with the new 27-inch iMac also has had the same issue and the fix hasn’t worked for him either.

Earlier this month, it was reported that Apple was delaying further shipments of the 27-inch iMacs until it could get to the bottom of the screen issue. Many believed the fix two days ago was the solution, but it’s not. And so Apple appears to have a very big problem on its hands, literally. If I have to send this bad boy back, it will be the second time I’ve done so. The first time, it shipped to me with a crack in the screen. A problem which is also not an isolated one.

Perhaps you read about how the FDA delayed the replacement one because it thought it was a piece of fruit. I was mad, but I shouldn’t have been. The truth is, these new iMacs are a piece of fruit. They’re lemons.

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