Posts Tagged ‘didn

I hope you didn’t expect not to see any rumors regarding Apple’s new iPhone OS this week. Version 4.0 is getting closer every minute as it’s going to be unveiled at Apple’s tablet dedicated media event. And speaking of the tablet, we hear that it could bear a rather logical, and boring, name, the iTablet instead of the iSlate.

iPhone OS 40 multitasking

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Read the rest of iPhone OS 4.0 to Come with Multitasking Support? [Apple Tablet Now Rumored to be Called iTablet]


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Many hardware companies have occasional problems shipping products to customers on time–particularly if they have some hot items. But Dell seems to be really struggling this holiday season.

Close to 200 customer comments on a Dell blog–recounted on sites such as The Consumerist–are all remarkably similar: People placed their orders, months ago in some cases, and then watched as the shipping date keeps getting pushed off.

“I ordered an Inspiron 17 on NOVEMBER 28, supposedly to be delivered on Dec 14. Just checked the status page, and it has been delayed for the fourth time and now not set to deliver until JANUARY 7, 2010!,” wrote one customer.

Said another: “I haven’t received a single email from Dell, either proactively about the delays or in response to the two emails I have sent…Some people here report problems cancelling orders. I can’t even get in touch with anyone to be able to talk about cancelling mine!”

Dell didn’t respond to a request for comment. But on its blog, Dell blamed the delays on increased demand for computers and an inability to get the appropriate components from suppliers. This, incidentally, is pretty close to the explanation it gave when it had similar delays shipping a product in mid-2007. A blog post addressing the delays back then received 1,333 angry comments, so the current situation still has a ways to go before it catches up on the volume of ire.

There might be more depth this time around, though. One thing that seemed to upset customers was that Dell’s ordering system was still quoting delivery dates that didn’t take the delays into account. Commenters said that they wouldn’t have ordered computers if they were told the computers wouldn’t’ arrive in time for Christmas.

In the current blog post dated December 17, Dell offered to send people who were waiting for computers intended as Christmas gifts a holiday card to stick under the tree instead. That didn’t go over so well. The first response: “Thanks Dell my son will be so thrilled to receive his holiday card instead of his netbook, you really came through this time!!”


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Yesterday, for vague reasons, AT&T’s website stopped selling iPhones to New York City residents. iPhones were still being sold in AT&T’s physical stores, which created a lot of confusion (something the company’s statements and service reps didn’t help alleviate).

While the exact reasons for the iPhone being yanked are still blurry (it may have been due to fraud concerns), the issue is now moot as AT&T’s website has begun selling iPhones to New York City residents once again. If you’re a New Yorker and you try to buy an iPhone from the AT&T website, you’re going to actually be able to follow through on your order.

AT&T’s decision to resume iPhone sales in the NYC area likely means one of two things: Either the company solved the fraud problem or (more likely) it wanted to get out of the negatively cast spotlight.

With many New Yorkers not happy with AT&T’s coverage, they didn’t need any more bad press.

[via the Associated Press]

Tags: att, iphone



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