Posts Tagged ‘customer support’

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InboxQ.com – Questions & Answers On Twitter

In: web resources

23 Feb 2011

Twitter has positioned itself as one of the contexts in which questions are answered bar none. That is specially true when it comes to customer support and troubleshooting – companies answer the queries of punters there in a bid to look really professional, and show the world that they are listening to what the public [...]

InboxQ.com – Questions & Answers On Twitter

In: web resources

23 Feb 2011

Twitter has positioned itself as one of the contexts in which questions are answered bar none. That is specially true when it comes to customer support and troubleshooting – companies answer the queries of punters there in a bid to look really professional, and show the world that they are listening to what the public [...]

InboxQ.com – Questions & Answers On Twitter

In: web resources

23 Feb 2011

Twitter has positioned itself as one of the contexts in which questions are answered bar none. That is specially true when it comes to customer support and troubleshooting – companies answer the queries of punters there in a bid to look really professional, and show the world that they are listening to what the public [...]

Smiley, the 37signals Customer Support Happiness Report

In: web resources

11 Feb 2011

Following up after our discussion yesterday of 37signals’ office, I had to share the link to their new Customer Support Happiness Report. What an amazing idea! They let anyone come to the site and see how customers are reviewing their interactions. Transparency like this is hard to find, and I’m really excited that they’re sharing [...]

FreshDesk – A better way to manage your customer support.

In: web resources

23 Nov 2010

FreshDesk is your answer to today’s customer support needs. With FreshDesk there is nothing to download or install – you don’t have to babysit your helpdesk or worry about server upgrades and patches. You focus on providing a great support experience to your customers and leave the rest to FreshDesk. view more Go to Source


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