Programming Blog
Web development , php , ajax , symfony, framework, zend
Posts Tagged ‘customer interactions’
The Importance of Designing an Experience Culture
In: web resources
21 Dec 2010By Cynthia Thomas External customer experiences begin with the company’s internal culture. There is no shortage of stories about business missteps in today’s digital and social media realms. As brands try to invite customers into their processes and provide greater transparency Into their worlds, stories like Nestlé’s disastrous Facebook customer interactions, or Gap’s rebranding debacle, [...]
Customer Experience Nirvana
In: web resources
2 Dec 2010By David Moskovic Bringing together marketing and UX efforts in the management of digital touchpoints. Historically speaking, marketing and UX have been either somewhat at odds or simply unconcerned with each other. At the risk of oversimplifying, it might be said that marketing is generally concerned with things like new customer acquisition, reach and frequency, [...]
Twitter Analytics Service Gets Off To Great Start
In: web resources
9 Nov 2009CoTweet, a company that helps businesses use Twitter, released some details about a new service today, and in doing so, demonstrated that there’s a real demand for such things. The CoTweet Enterprise Innovators Program already has at least six major customers despite costing $1,500 per month. Coca-Cola, Ford, McDonald’s, Microsoft, SunTrust, and Whole Foods are [...]
About this blog
This blog delivers stylish and dynamic news for designers and web-developers on all subjects of design, ranging from: CSS, Ajax, Javascript, web design, graphics, typography, advertising & much more. Our goal is to help you communicate effectively on the web with an engaging website or functional interface.
Conversocial
In: web resources
4 Jul 2011What can you use the application for? Conversocial gives users a way to manage social media and discussions. The site focuses on the idea that high engagement will lead to high visibility (and more exposure). Using ConverSocial, professionals and businesses can stay on top of discussions about their product or service. ConverSocial allow the user [...]