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Nexus One Gets Live Phone Support, Sort Of
In: web resources
9 Feb 2010
There’s no denying it: Google’s Nexus One, although being one of the best Android-based smartphones on the market, isn’t selling well.
One of the reasons behind sluggish sales is lack of true customer support. Who does an owner of a Nexus One turn to in case of trouble? HTC, the phone’s manufacturer, mobile network operator, or Google itself? This issue is still not solved, but at least now Google gave customers live phone support.
Live phone support is available at 888-48NEXUS (63987) and it works from 07:00am to 10:00pm PST; unfortunately, you can’t request tech support, as this line seems to be limited to status and shipping issues. Furthermore, as an international user, my best bet is still going through online forums in case of problems. Google is getting better at this, as they finally realized that providing proper support for a smartphone is a not as easy as launching a support website. Still, Google has a long way to go to make Nexus One users really happy.
Reviews: Google
Tags: Google, nexus one, smartphone
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4 Responses to Nexus One Gets Live Phone Support, Sort Of
Follow_Me
March 13th, 2010 at 2:35 am
At&t will offer you the best coverage with all of the phone plans, including PDA and smartphones. There are no roaming charges within the Untied states, and the best part is you get to keep your unused minutes at the end of the month. Compared to other companies, at&t has about the same pricing, however they have more reliable, and better coverage than most other carriers. I would seriously consider them as your choice.
afewz2
March 22nd, 2010 at 2:19 pm
it sounds like time to open up a conflict, the last time i did that i got the item in a few days.
Mindy C
March 24th, 2010 at 3:25 pm
Any of the smartphones from verizon require a data plan. The samsun rougue is a nice phone that you don't need data for. There's alot of good choices that you don't need the data plan for, good luck.
Peter
March 27th, 2010 at 6:29 pm
The service will be exactly the same as it is on your current T-Mobile phone so if you have a good 3G signal in your area you'll be OK. The Nnexus One is faster than the iPhone because it has a faster processor.